Website Care Service.

Flash forward to our day, ongoing website maintenance is necessary to keep it running smoothly. We call this, Website Care Service. Most website design firms have a similar service.

What is Included in the Website Care Service?

Web Hosting.

Domain registration and website hosting to make the custom domain name and website design live on the Internet. Geo-redundancy for extra security. Guaranteed 99.99% uptime.

Email.

A typical business email address format is contact @ YourBusiness.com. We provide hosting for this new email address and support when you have issues. We also help set it up on all your devices.

Management.

Analytics tracking. Google SEO monitoring. Website performance and stability testing. Advice, tips and training related to owning and managing a website. Excellent, proactive customer service

Updates.

Includes all updates to the site minus major page additions and full website redesigns. Most of the update requests are fulfilled same day due to our excellent customer service. Updates are unlimited (not just 3 per year, etc).

Security.

Geo-redundancy. Daily site backup. Lock down site to prevent hackers. Remove all website viruses and hacks. Monitor for security updates and patches. For eCommerce sites, maintain active SSL certificate to secure the checkout process.

SEO.

We connect your website to Google Webmaster Tools and monitor it for SEO improvements and issues. This is a tool provided by Google itself for webmasters. It provides insights on the pages they’ve crawled on your website and tips on improving your ranking.

Social Media.

We are available to help with your social media efforts. This includes setting up your social accounts, optimizing your profile and linking your website. We can also connect you with dedicated social media managers who will create and post quality content on your behalf. 

Virus Removal.

In the event that your website does get hacked (even with all the security measures in place, this is never an impossibility), we take time to remove the virus, clean up the website, restore the data, and remove your site from browser and search engine blacklists.

Uptime Monitoring.

We connect your website to Google Webmaster Tools and monitor it for SEO improvements and issues. This is a tool provided by Google itself for webmasters. It provides insights on the pages they’ve crawled on your website and tips on improving your ranking.

Change Detection.

Uptime monitoring is a terrific service. However, what if your website is online but is now filled with all kinds of random text/code/spam? Adult content? Gambling? All of our clients’ websites are scanned line-by-line each day to see if anything unexpected has popped up. 

Local Listing.

If your local listings have incorrect contact information, potential customers might not be able to reach you. We ensure your business name, address, email, and phone number are accurate on your local listings, such as Google My Business, Google Maps, and Facebook.

SSL Certificate.

SSL certificates secure the traffic to and from your website. Nowadays, SSL has become common, not just for eCommerce, but all websites. The benefits are: security, search engine ranking and trust. Plus, popular web browsers will list your website as NOT SECURE if you don’t have an SSL.

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